Co-op says it will make resupplying its grocery stores a priority after its systems were restored. Juan Bautista Ruiz Páramo/Dreamstime.com

By Eli J. Ridder

Co-op grocery operations ‘fully restored’, resupplying stores prioritized

Jul 19, 2024 | 10:54 AM

Federated Co-operatives Ltd. said Friday its grocery systems have been “fully restored” and that it would now prioritize getting its supply back up.

Co-op has been recovering after a cybersecurity incident damaged the retail and fuel station chain’s back end systems in late June.

“We are pleased to announce that our internal grocery operations, inventory and delivery systems have been fully restored,” the federated co-operative said in a statement.

Co-op’s grocery stores have reported product shortages and many customers have found empty shelves instead of their favourite products.

South Country Co-op reported on July 8 it was working to mitigate the shortage of “your favourite products”.

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The restoration of its grocery supply chain is the latest element of Co-op to regain full capacity since the cybersecurity incident.

The company reactivated all of its 398 cardlock fuel stations as of July 4 and reported that its local and corporate websites are back online earlier this week.

Co-op has insisted there’s no evidence that customer data has been compromised in the incident.