Location accuracy a priority for 911 dispatch & first responders
MEDICINE HAT, AB – Whether it’s a crash, fire or medical emergency, 911 dispatch is a key stepping stone in directing calls to local first responders.
But while responding to an emergency, a worst-case scenario for Medicine Hat firefighters and police officers is not being able to find the destination.
While extremely rare, 911 communications superintendent Colleen Bachewich said the location of an emergency call can fall through the cracks.