Another ‘technical glitch’ temporarily shuts down access to worker pay stubs
OTTAWA — Federal civil servants are being told they’ll have to wait this week to see the details of their paycheques after a “technical glitch” forced a shutdown of the Phoenix pay account system.
It’s just one more problem that has emerged days after the two-year anniversary of the pay system’s ill-fated launch.
Officials with Public Services and Procurement Canada, the department responsible for administering the troubled system, say the problem is expected to be resolved by Wednesday.
Government employees are normally able to view their pay information a couple of days in advance of payday, which for many falls on Wednesday.