CRTC weighs impact on revised wireless code following Rogers request for delay
TORONTO — It’s all but certain that the Canadian telecom industry’s revised wireless code of conduct won’t be fully implemented before Christmas, including a change in the way customers are billed when data usage goes over their contract’s limit.
While the CRTC hasn’t ruled yet on a delay requested by Rogers Communications Inc. (TSX:RCI.B) due to the complexity of adjusting its IT system, the regulator has agreed to consider it quickly.
“Staff considers that a timely determination of the substantive issues raised in the application will assist with consumers’ ability to make informed decisions about their wireless services, a key objective of the wireless code,” Nanao Kachi, the CRTC’s director for social and consumer policy, wrote in a Nov. 10 letter to Rogers.
The Canadian Radio-television and Telecommunications Commission has also given the other wireless carriers to Friday to comment — opening the door to other requests from Rogers Communication’s intensely competitive rivals.