Photo 216880842 © Michael Vi | Dreamstime.com

By Dan Reynish

Pay Pal telling users with inactive accounts of a new penalty

Oct 14, 2023 | 10:00 AM

If you use Paypal as a way to pay for things online, you should know about a new fee that is being charged in Canada.

PayPal has introduced an inactivity fee to maintain inactive accounts.

This is not a scam, notifications to inactive accounts began being sent out on September 15, 2023.

To avoid the fee, you simply need to do any of the following before October 19, 2023:

Log in to your account.

IN THE COMMUNITY

'Treblemakers' gives learning musicians courage in Medicine Hat

16h ago

IN THE COMMUNITY

Diverse personal stories shared at 'Pecha Kucha' in Medicine Hat

22h ago

WHAT TO KNOW

Here's the date when Taco Bell is opening in Medicine Hat

Jan 17, 2025

Pay with PayPal.

Send money to friends or family using your PayPal account.

Or donate to a charity using PayPal.

This fee will only impact accounts that have been inactive for at least 12 consecutive months.

The fee will be the lesser of the account balance or $20 CAD.

Accounts with a zero balance won’t be impacted and this won’t result in any negative balance.

If an account no longer has a positive balance after being charged this fee, and has had no login activity for two or more years, it may be closed in accordance with the PayPal User Agreement.

Managed accounts and accounts held by customers in the province of Alberta, which have a balance of more than $250 CAD and which have been inactive for less than five years are excluded. Accounts which have a balance equal or less than the existing FX settlement amount are also excluded.