Bell Aliant says double cable cut that led to cell outages was ‘perfect storm’
HALIFAX — Bell Aliant says a widespread outage of its East Coast telecommunications network this month was the result of a “perfect storm” involving construction crews not checking where to dig.
The Aug. 4 breakdown affected emergency services in many parts of the region, caused widespread cellular outages on Bell, Telus, Virgin and Koodo, and also interrupted internet and some land line services for about four hours.
Bell spokesman Nathan Gibson says the first cut was by a highway construction crew near Drummondville, Que.
He says service wasn’t impacted in any significant way because of redundancy in the network until a second major cut near Richibucto, N.B., by a logging company in a densely forested location.