Buyers of Hedley tickets finding inconsistent refund policies
Live Nation Entertainment-owned companies have been providing refunds to some music fans who now regret buying tickets to see the embattled band Hedley live in concert.
But subsidiaries of the music industry giant have also been denying refund requests for others, leaving some formerly ardent fans of the band to debate whether they should accept a loss and boycott the concert they’d paid to see.
The Vancouver pop rockers have been under fire since sexual misconduct allegations began surfacing online two weeks ago, suggesting inappropriate encounters with young fans. Hedley has called the allegations “unsubstantiated” but said in a statement that in the past they “engaged in a lifestyle that incorporated certain rock ‘n’ roll cliches.”
Ruqayyah Bobat said she was pleased to receive a refund for a ticket to an Ottawa concert last week after starting an online petition calling on the venue to give customers the option of getting their money back.