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Privacy report says 49 workers unlawfully viewed info on Calgary patient

Nov 29, 2017 | 3:18 PM

CALGARY – Alberta’s information and privacy commissioner says 49 health workers unlawfully viewed and used information about a Calgary patient and her daughter in 2015.

The investigation started after the Alberta Health Services privacy office was notified of a breach of information by the emergency department manager at South Health Campus.

The patient’s file had been flagged as confidential when she was admitted to the hospital.

An internal audit identified 160 employees gained access to information on the patient and her daughter, and that 49 times it was done outside the role of providing a health service.

The 49 included managers, nurses and non-nursing or clerical staff.

The privacy commissioner’s office also found Alberta Health Services did not take reasonable steps to put technical and physical safeguards in place to protect the information.

(The Canadian Press)