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AHS issues warning about breast self-exam calls

Aug 23, 2017 | 10:49 AM

EDMONTON – Alberta Health Services has issued a warning for women to be aware of misleading telephone calls regarding breast cancer screening results.

According to a news release, AHS has received reports from eight women in the Edmonton, Barrhead and Athabasca areas that they have received phone calls from a man claiming to be from a medical imaging facility. The caller relays follow up information for breast cancer screening, and advises an immediate breast self-exam must be conducted while on the phone.

The release notes AHS representatives may call patients to discuss a mammography appointment, but they will never ask a patient to conduct a breast self-exam while on the phone.

AHS advises women who receive a phone call requesting they complete a breast self-exam while on the phone to hang up, note the time and call details and immediately contact local police on their non-emergency line.

AHS has informed law enforcement and encourages anyone who has experienced the issue to work with local police or RCMP.

The organization adds women can also call the Screening Program Client Support Line at 1-866-727-3926 if they are uncomfortable talking to police direcgtly or are unsure if the call is legitimate.