By Leah Murray

AHS working to improve ER patient experience

Feb 2, 2017 | 6:02 PM

MEDICINE HAT, AB — The Medicine Hat Regional Hospital said it’s working to improve the experience patients have when they need to visit the Emergency Room

The Health Quality Council of Alberta created a website comparing 16 emergency departments across the province.

Medicine Hat performed better when it came to hospital wait times, but when it came to overall experience the regional hospital ranked second lowest in the province among similar sized facilities, with a rating of 77 per cent.

Interim Chief South Zone Officer Linda Iwasiw said Alberta Health Services will now be looking to patients to find out what needs to be done.

“We’re starting to introduce patient advisers, we’re talking about patient family advisers on the emergency department quality patient flow team.” she said.

Young minds, big ideas: Elementary students learn about urban planning with 'Box City'

2h ago

HERE'S WHAT TO KNOW

Summer pool hours extended and discounts applied as Big Marble Go Centre upgrades start

Apr 18, 2024

Medicine Hat company drawing in clients with witty signage

Apr 16, 2024

“We need to get our patient input and we need to get the information in front of our staff and physicians to get their input and to get their understanding of what’s contributing to it.”