By Charles Lefebvre

Chamber launches survey on Air Canada changes

May 28, 2019 | 2:38 PM

MEDICINE HAT, AB — The Medicine Hat and District Chamber of Commerce is looking for feedback from about the changes to Air Canada flights in Medicine Hat.

Earlier this month, Air Canada reduced the number of departures from Medicine Hat to two a day (11:35 a.m. and 7 p.m.). The airline previously departed Medicine Hat four times each day.

Air Canada’s flights at regional hubs in Western Canada are run by Jazz Aviation. Jazz uses a larger plane, which increases the number of passengers that can fly on it. Air Canada said in a news release that multiple factors, including “demand for services, aircraft availability, matching the capacity (aircraft size) to demand, and ensuring that flights are scheduled to maximize connections to and from the hub airport,” influence scheduling decisions.

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The Chamber has launched a survey, seeking feedback about the use of Air Canada in Medicine Hat.

“We’re just trying to gauge and gather data on how the changes to some of the flights have impacted businesses in our community,” said Sarah MacKenzie, president of the Medicine Hat and District Chamber of Commerce. “It’s not just specific to Chamber members, we’re asking anyone who travels to take that survey so we can better understand and see if we need to be working again with the city to advocate for better air service.”

The survey can be filled out here until June 7.